With this email you can get a free Sky+ Box. This would be good for people interested in the other thread bout trying to re-wire their boxes etc, to get free sky and wot not.

To do this you should be already be an existing sky+ customer, becuase you have to send details of you actuall Sky Box, but if you know someone who has got sky+, just ask if you can use theirs, or try to source details of the internet.

Email this letter to james.murdoch@bskyb.com. You will then you get an email from sky. Don't phone them up, it's just a waist of time unless your going to cancel.

Heres a good email template to use -

Dear Sir,
as a long standing customer of Sky, I am bitterly disappointed with my current viewing experience due to the fault that has developed within the Amstrad box supplied by Sky, which you claim will enhance my viewing choices available, and at times convenient to me. The fault makes it impossible to watch recordings, or live broadcasts when recording other stations, due to the picture & sound constantly stuttering.

There is mounting evidence on consumer forums that a whole batch of Amstrad's are suffering from this this common problem. More importantly however it was Sky that supplied these units to me to enable your Sky+ service for which you charge me monthly by subscription, but clearly, the units you supplied are unfit for purpose to fully enable that service to me.
There is mounting evidence that the problem started directly as a result of Sky changing the operating software during the summer 2006. Ie. Sky caused the problem to occur in the equipment you supplied to me, for a service you charge me by monthly subscription.
I fully expect that the unit will be replaced for free by a brand new PACE Sky+ PVR, as Sky have done for other customers that are in exactly the same situation. There is also evidence that replacement refurbished units start to suffer from the same problem in due course and I do not want to risk that. I pay a lot of money for the Sky services you provide so I expect to be given the best possible customer service and have my expectations met.
I will have to seriously consider cancelling the whole Sky service if my expectations are not met, because the monthly subscription I pay for this Amstrad unit does not represent value for money.

My Sky+ box is an Amstrad
Model: A20B015
Version: 4F2001
Ser. No: 00920985xx
Op. Sys. Ver: 1.31B00
EPG Software: Sky+4.10.C

ETC, that isnt an exact model to use and the details of that sky+ above, wont work.

Hope this helps people out.

Peace